Local Volkswagen dealer windrush keeping Berks & Bucks’ disabled mobile
The Windrush Volkswagen Group based in Slough and Maidenhead supplies around 80 cars a year through the Government-run Motability scheme for the disabled.
Those receiving the Disability Living Allowance (DLA) at the higher rate are eligible for the scheme, for which Windrush is an official supplier. Motability cars don't have to be driven by the person to whom they are assigned, who can nominate up to two members of their family or friends to do the driving for them.
Depending on the nature of the person's disability and who does the driving, their car may have everything from standard hand controls to a winch for a wheelchair. The Volkswagen currently most commonly supplied by Windrush to its Motability customers is the Touran, a seven-seater family vehicle with notably easy access and extra headroom.
Windrush has made a major commitment to Motability. Indeed, 50 per cent of the sales and service personnel in both the Slough and Maidenhead branches have been fully trained in the scheme, and go the extra mile to ensure every aspect of buying and servicing the cars is made as easy as possible for their customers.
The customer's view Marlow-based 75 year old Lydia Weeks and her husband Ed are on their fourth rental through the Motability scheme – their second via Windrush Volkswagen. Lydia suffers from emphysema, which has left her unable to walk very far unaided. Without a car she simply couldn't get around but, thanks to the Motability scheme, she can still be totally independent or driven by her husband.
Her current vehicle is a 1.9-litre diesel automatic Volkswagen Golf Estate, which not only serves as the Weeks's everyday transport, but tows the caravan that has formed the basis of so many happy holidays at home and abroad for them and their family.
The Weeks are big fans of both Motability and Windrush Volkswagen, "When we were changing from a MKIV to MKV Golf, we suddenly realised the swap clashed with our impending holiday. Motability were very understanding and solved the problem by simply extending our term on the MKIV by three months.
"Our last two cars have been supplied and looked after by Windrush Volkswagen's Maidenhead branch, who simply couldn't be more helpful. They automatically call us if the car needs servicing, make all the arrangements and always do what they say they're going to. We couldn't be happier with the relationship."
The dealer's view Said Windrush Dealer Principal Tim Attwood, "We are proud of the service we can offer the disabled via the excellent Motability scheme, and will continue to ensure the staff of both our branches are suitably trained in all related aspects. Moreover, thanks to the breadth of the Volkswagen range, we should be able to find a suitable vehicle for everybody's requirements, whatever they may be."